SilkHalo is a modern hair beauty brand specializing in hair fragrance, care and finishing essentials. Our products are designed to elevate your everyday hair routine, combining effective formulas with a touch of luxury.

SilkHalo is headquartered at 32 N Gould St, Sheridan, WY 82801, USA.

You can contact our customer support team through the Contact Us page on our website or by by emailing hello@shopsilkhalo.com. We aim to respond to all inquiries promptly.

We accept all major credit cards including Visa, Mastercard, and American Express. We also support PayPal, Apple Pay and Google Pay. Additional local payment options may be available at checkout depending on your region.

SilkHalo combines beauty, hair care and everyday practicality. From luxurious hair fragrances to targeted hair solutions, our products are designed to enhance the look, feel, and finish of your hair without complicating your routine.

Yes. Our products are designed with different hair types and needs in mind, including straight, wavy and curly hair. We recommend checking each product's description to find the best fit for your hair.

Yes. All of our products can be incorporated into a color-treated hair routine.

Our formulas feature carefully selected ingredients tailored to each product's purpose. Our hair mists, for example, contain conditioning ingredients such as Hydrolyzed Keratin, Pro-Vitamin B5, and Castor Oil. Full ingredient lists are available on individual product pages.

Yes! Our hair mists are formulated without alcohol, offering a way to fragrance your hair without the drying effects commonly associated with alcohol-based perfumes.

Unlike traditional perfumes designed primarily for skin, SilkHalo hair mists are specially formulated for hair. They combine beautiful, long-lasting fragrance with lightweight conditioning ingredients to leave hair feeling soft, smooth and beautifully scented.

It depends on your hair goals! Explore our hair mists for fragrance and softness, dab & go for a polished root and hairline finish, or rice water to complement your hair care routine. Each product page explains its benefits and how to use it.

Each product has its own application instructions to help you achieve the best results. You can find step-by-step directions on individual product pages.

Yes, SilkHalo products are designed to fit easily into your everyday beauty routine. Recommended usage varies by product, so always follow the instructions provided.

Results depend on the product and your individual hair needs. Products such as hair mists and dab & go provide immediate cosmetic benefits, while results from hair care treatments may take longer and vary with consistent use.

Yes, our products can complement different steps of your hair routine.

Our hair mists are designed to leave fragrance lingering in the hair for 12+ hours. Longevity can vary slightly depending on your hair type, how much you apply and your environment. Simply reapply whenever you'd like a refresh.

For the best experience, follow the application instructions for each product and use as recommended. Applying the right amount and incorporating products into a consistent routine will help you make the most of your SilkHalo essentials.

We currently ship to the United States and Canada, with plans to expand to more countries soon.

Orders are typically processed within 1–2 business days, followed by an estimated delivery time of 7–10 business days for both the United States and Canada. Delivery times may vary during busy periods or due to carrier delays.

Once your order ships, you'll receive a confirmation email with your tracking number and a link to follow your delivery. You can also check your order's status anytime through our Track Your Order page. Please allow some time for tracking information to update after your order has shipped.

We currently offer a flat shipping rate of $8 USD for orders to the United States and Canada.

International orders may be subject to customs duties, import taxes, or additional fees depending on your destination. These charges are not included in our shipping rates and are the customer's responsibility.

Please contact us at hello@shopsilkhalo.com as soon as possible if you need to update your address. We'll do our best to help, but changes cannot be guaranteed once an order has been placed or processed.

We offer a 60-day return window for unopened and unused products in their original packaging. For hygiene reasons, opened or used products cannot be returned. Please refer to our Returns & Refunds Policy for full details.

Email hello@shopsilkhalo.com with your order number to request a return. If approved, we'll provide instructions and the return address. Return shipping costs are the customer's responsibility unless the item arrived damaged, defective, or incorrect.

Once we've received and inspected your return, we'll notify you of the outcome. Approved refunds are issued to your original payment method within 10 business days. Your bank may require additional processing time.

Please email hello@shopsilkhalo.com within 3 days of delivery with your order number, photos of the damaged product and packaging, and a brief description of the issue. We'll review your request and arrange a replacement or refund where appropriate.

We don't offer direct exchanges. If you'd like a different scent or product, you can request a return for an eligible unopened item and place a new order for your preferred option.